Step-by-Step Guide to Resolve QuickBooks Error 15101

The Payroll Error 15101 is an update error encountered in QuickBooks. This error can be caused due to wrong internet settings or due to an outdated digital signature certificate. Users can try out a handful of troubleshooting solutions to fix thisQuickBooks payroll error 15101. Thus, keep reading!

What is QuickBooks Payroll Error 15101?

This error is an error that typically occurs when you are trying to update QuickBooks or download payroll updates. It is often accompanied by an error message that says, "The update program cannot be initialized."

Factors behind QuickBooks Error 15101

An outdated digital signature certificate.

Incorrect Internet settings.

Internet Explorer is not the default web browser.

Some third-party apps might be causing Error 15101.

Troubleshooting QuickBooks Update Error 15101

Toresolve QuickBooks Error 15101, you can try the following troubleshooting steps:

Method 1: Run QuickBooks Reboot.bat File

First, shut down QuickBooks Desktop.

Right-click on the QuickBooks icon and choose "Properties," then click on "Open File Location."

Search for "Reboot.bat" file and right-click on it.

Then, click on "Run as Administrator."

When the process culminates, run QuickBooks as an admin.

Method 2: Set Internet Explorer as the Default Browser

Run Internet Explorer.

Click on the gear button.

Now, go toInternet Options.

Head to the Programs tab and then click on theMake Defaulticon.

Then, hit onOkto save the changes.

Method 3: Check your internet explorer settings

Press the "Win" and "R" keys and type "INETCPL.CPL" in the Run window.

Hit the "Ok" tab.

Now, click on the "General" tab, then follow up on the "Delete" option.

Checkmark "Temporary Internet Files and Website Files."

And then hit the "Delete" tab.

Hit a click on the "connections" tab.

Advance to the "LAN settings."

Pick the option to'detect settings'and then hit the'Ok'tab.

Move on to the Advanced tab, and then visit the security option.

Click on the Use TLS 1.2 option.

Ensure that the options to Use TLS 1.0 and TLS 1.1 are unmarked.

Method 4: Installing digital signature certificate

Click on the stat button and search for the "QBW32.exe" file.

Right-click "Properties."

opt for "digital signature" and choose "Intuit Inc.".

Hit on "view certificate" in the "details" section.

Go to the "certificate window."

Click on "install certificate."

Hit on "Next".

Click on Finish.

Final Words

The various fixes forQuickBooks Payroll Error 15101explained in this article should be helpful for readers. If you are still coming across this error, then get in contact with ourQuickBooks desktop error supportexperts at the helpline 1-888-368-8874.